NHTSA Complaint #11220196 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A LOSS OF OIL PRESSURE, OIL WAS BURNING EXTENSIVELY, AND THE OIL LIGHT RANDOMLY FLASHED. IN ADDITION, THERE WAS AN INTERNAL ENGINE FAILURE WITH NO PRESENCE OF AN OIL LEAK. BOB BAKER HYUNDAI (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) AND GOSCH HYUNDAI (100 CARRIAGE CIR, HEMET, CA 92545, (951) 397-2293) WERE NOTIFIED OF THE FAILURES. AN UNSPECIFIED MANUFACTURER CAMPAIGN REGARDING THE ENGINE WAS PROVIDED BY ONE OF THE TWO DEALERS, BUT FAILED TO PROVIDE A PERMANENT REMEDY. THE VEHICLE EXHIBITED AN ABNORMAL NOISE, FAILED TO ACCELERATE, AND EXCESSIVE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.