NHTSA Complaint #11219981 — 2012 FORD MUSTANG
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11219981 |
| Vehicle | 2012 FORD MUSTANG |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,230 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I WAS DRIVING A COUNTY BACK ROAD WITH NOBODY IN FRONT OR BEHIND ME. THE VEHICLE IS AN AUTOMATIC AND IT WAS IN OVERDRIVE AS MY SPEED WAS APPROX. 60 MPH. WITHOUT WARNING AND WITHOUT ME TOUCHING THE SHIFTER, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR LOCKING THE REAR WHEELS UNTIL MY SPEED WAS REDUCED AND THEY BEGAN TO ROLL AGAIN. I NEVER LOST CONTROL OF THE VEHICLE BUT IT SCARED ME TO DEATH! THERE WAS LIGHT UP WRENCH SYMBOL ERROR WARNING. THE DASH TURNED RED AND ALL SPEED, FUEL LEVEL AND MILEAGE WAS BLANK. I PUT THE VEHICLE IN PARK AND MADE SURE IT WAS ENGAGED. I PULLED THE EMERGENCY BRAKE ON AND SHUT THE IGNITION OFF. CHECKED THE TRANSMISSION FLUID WHICH WAS FINE. MY MUSTANG WAS MADE IN JANUARY 2012 AT THE FLAT ROCK ASSEMBLY PLANT. AS I BEGAN MY RESEARCH, I FOUND THE FORD RECALL 16S19. WHICH DESCRIBED EXACTLY WHAT HAPPENED IN MY SITUATION. WHEN THE DEALERSHIP CALLED FORD FOR APPROVAL, THEY SAID MY VEHICLE WAS NOT AFFECTED BECAUSE MY VIN WAS NOT SHOWING IT AS AN EXPOSED VEHICLE. IT MANUFACTURE DATE, ASSEMBLY PLANT, TRANSMISSION TYPE ALL MATCH BUT SOMEHOW MY VIN WAS NOT SHOWING. I PAID $950 OUT OF MY OWN POCKET FOR THE EXACT REPAIR THIS RECALL CALLED FOR. WHICH CORRECTED THE ISSUE. HOW IN THE HECK IS MY CAR NOT COVERED WHEN I KNOW IT HAD THE SAME TRANSMISSION MOLDED COVER ISSUE... PLEASE HELP ME. I CAN PROVIDE MY REPAIR RECORDS TO SHOW IT WAS EXACTLY THE REPAIR PROCEDURE THE RECALL RECOMMENDED.
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