NHTSA Complaint #11219897 — 2015 LINCOLN MKC

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11219897
Vehicle	2015 LINCOLN MKC
Component	UNKNOWN OR OTHER
Date of Incident	May 20, 2019
Date Filed	June 13, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN THE CAR SIT IN THE SUN OR IN DIRECT HEAT TOO LONG, THE BACK-UP CAMERA WILL NOT WORK AND ON THE NAVIGATION SCREEN, IT WILL SAY CAMERA NOT WORKING, CONTACT DEALERSHIP. WHEN I PULL IN MY GARAGE AND OR THE TEMPERATURE OF THE CAR COOL DOWN, THEN THE CAMERA STARTS BACK WORKING. IT ONLY DO THIS IN THE SUMMER TIME. IT'S GOING ON A SEVERAL YEARS OF DOING THIS. THE MOST DAY THAT THIS HAPPENED WAS ON 5/20/19. I TOOK IT TO THE DEALERSHIP BACK IN 2017 AND THEY WANTED ME TO SHOW PROOF THAT DAY BUT IT DIDN'T HAPPEN THAT DAY. DEALERSHIP HAVE RECORD OF ME REPORTING THIS.

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