NHTSA Complaint #11219829 — 2016 JEEP PATRIOT

THIS IS AN ONGOING PROBLEM. THE ENGINE STALLS RANDOMLY WHILE DRIVING. IT IS VERY UNSAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY SAID THEY WERE UNABLE TO DUPLICATE THE PROBLEM.THE FIRST TIME WE TOOK IT TO THE DEALER. THEY SAID THEY COULDN'T FIND THE PROBLEM BECAUSE THERE WEREN'T ANY COMPUTER CODES. WE TOOK THE CAR BACK HOME AND THE PROBLEM STILL OCCURRED. WE BROUGHT IT BACK TO THE DEALER AND PAID FOR THEM TO DO THE WORK FOR THE S89 RECALL EVEN THOUGH OUR VIN ISN'T COVERED. I DON'T KNOW WHY THE RECALL JUST COVERS THE WIRE HARNESS AND NOT THE CRANKSHAFT SENSOR ITSELF. WE GOT THE JEEP BACK. THE PROBLEM STILL OCCURRED. I TOOK IT BACK TO THE DEALER AND THE THIRD TIME THEY REPLACED THE FUEL PUMP AND THE THROTTLE BODY ASSEMBLY. WE HAD TO PAY FOR THE REPAIRS BECAUSE AT APPROX.42,000 MILES IT WAS OUT OF WARRANTY WHICH IS ONLY 36,000 MILES. WE GOT THE JEEP BACK. NOT FIXED. THE JEEP HAS STALLED AT TRAFFIC LIGHTS AND STOP SIGNS AND ALSO UPON TURNING. WE HAVE ALSO STALLED GOING 60 MPH ON THE HIGHWAY AND BARELY HAD TIME TO PULL OFF THE ROAD. MOST OF THE TIME, THE ENGINE WILL RESTART RIGHT AWAY, BUT SOMETIMES YOU HAVE TO WAIT SEVERAL MINUTES. THE JEEP IS BACK AT THE DEALER. WE HAD CALLED CHRYSLER AND GOTTEN A CASE MANAGER. WE GOT A CALL FROM HIM YESTERDAY THAT THE DEALER SERVICE DEPT. STILL HAD NOT FOUND THE PROBLEM. HE WAS GOING TO CHECK WITH THEM AGAIN TOMORROW. IT IS UNSAFE TO DRIVE IN THIS CONDITION AND WE DON'T KNOW WHY THE PROBLEM ISN'T BEING FIXED.