NHTSA Complaint #11219659 — 2007 MERCURY MOUNTAINEER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11219659
Vehicle	2007 MERCURY MOUNTAINEER
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2017
Date Filed	June 13, 2019
Mileage	140,859 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

I WAS DRIVING HOME ON A BUSY CITY STREET WHEN I STOP AT A STOP LIGHT TO TURN RIGHT. WHEN I WENT TO ACCELERATE MY MERCURY MOUNTAINEER WHEN IN TO LIMP MODE. AS I INSPECTED THE SUV FOR PROBLEMS I NOTICED THE MY ENGINE/TRANSMISSION WIRE HARNESS WAS BRITTLE AND EXPOSING BARE WIRE AND THAT THE WIRES WERE TOUCHING EACH OTHERS CAUSE THEM TO SHORT OFF THE VEHICLE COMPUTER SYSTEM AND FRYING ELECTRICAL COMPONENTS. IT ALSO CAUSED THE TRANSMISSION TO MALFUNCTION AND SHIFT WRONG WHICH IN TURN CAUSING THE TORQUE CONVERTER TO FAIL AND DESTROY THE TRANSMISSION.

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Other ELECTRICAL SYSTEM Complaints

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#11253752 — September 6, 2019 — 1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WH...

#11090988 — April 30, 2018 — PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM W...

#11083828 — April 8, 2018 — WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH M...

#11039428 — October 24, 2017 — UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE ...

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