NHTSA Complaint #11219615 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11219615
Vehicle	2015 FORD EXPLORER
Component	STEERING
Date of Incident	June 6, 2019
Date Filed	June 12, 2019
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MAKING SLOW RIGHT HANDED TURNS, CLUNKING SOUND WAS DETECTED IN THE FRONT OF THE VEHICLE. THE FORD DEALER INVESTIGATION REVEALED THAT THE POWER STEERING RACK NEEDS REPLACEMENT. THE VEHICLE HAS ONLY 61000 MILES ON IT AND THE COST WILL BE $1950.

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