NHTSA Complaint #11219365 — 2013 HONDA CR-V

DURING LIGHT ACCELERATION THERE WAS A SHUDDERING AROUND 20-30 MPH. IT LESSENED AFTER I DECELERATED. IT CONTINUED FOR AROUND 8 MONTHS OR LONGER. I HAD IT CHECKED BY A NEARBY MECHANIC. HE PRINTED OFF SOME INFORMATION TO HAVE THE SOFTWARE UPDATED AND TO TAKE IT THE A HONDA DEALER. I CALLED THE CLOSEST, DEALERSHIP FOR AN APPOINTMENT. I WAS TOLD THEY WOULD DO A DIAGNOSTIC TEST, COSTING ME $120 AND THEN PINPOINT THE PROBLEM. I WAS TOLD THEY WOULD REPLACE THE FLUIDS EVEN BEFORE I EXPLAINED THE ISSUE. AFTER 3 1/12 HRS AND OVER $500 DOLLARS I WAS ON MY WAY HOME. BREAKDOWN ON THE BILL. LABOR AMT $490 PARTS $69.14 AND OF COURSE $39.13 TAX. I FEEL THEY TOOK ADVANTAGE OF THE SITUATION. I KNOW THERE ARE MANY OWNERS OF HONDA CR-V HAVING THE SAME ISSUE AND THAT HONDA HAVE NOT STEPPED UP AND TOOK RESPONSIBILITY FOR THE ISSUE, IF I HAVE ANY OTHER ISSUES WITH THE SHUDDERING I WILL NOT PURCHASE ANOTHER HONDA, EVER. I OWNED A HONDA CIVIC AND HAD NO PROBLEMS WITH THAT CAR FOR AS LONG AS I HAD IT. SO TIME WILL TELL IF THE ISSUE IS COMPLETELY SOLVED. ALSO, THEY WANTED TO REPLACE MANY ITEMS THAT WAS NOT THE REASON FOR MY VISIT.