NHTSA Complaint #11219346 — 2010 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT EXPERIENCED DIFFICULTY DEPRESSING THE BRAKE PEDAL, WHICH HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT TURNED OFF THE IGNITION IN THE MIDDLE OF THE STREET AND ACTIVATED THE HAZARD LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE CONTACT CALLED FURY CHRYSLER JEEP DODGE RAM SAINT PAUL (LOCATED AT 1000 CONCORD ST S, SOUTH ST PAUL, MN 55075, (651) 451-1313), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.