NHTSA Complaint #11219250 — 2012 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN ALARM NOISE WAS COMING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AGUATA, GA 30907, (706) 868-1200) WHERE IT WAS DIAGNOSED THAT THE THIRD ROD IN THE ENGINE NEEDED TO BE REPLACED AND CAUSED THE ENGINE TO SEIZE. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE DEALER. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, (678) 321-1584) TO BE DIAGNOSED, BUT THE CAUSE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT HYBRIDS WERE SUPPOSED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15688279. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.