NHTSA Complaint #11219202 — 2014 FORD FUSION

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN DRIVE, IT WENT INTO REVERSE. THE CONTACT ALSO STATED THAT THE BRAKES SEIZED WHILE REVERSING IN THE DRIVEWAY. A CHILD WAS RUNNING PAST AT THE TIME OF THE FAILURE AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO STOP THE VEHICLE AND AVOID THE CHILD. THE VEHICLE WAS TAKEN TO GRAND PRIX FORD (701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) WHERE IT WAS DIAGNOSED THAT A NEW SHIFTER CABLE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MAY PAY OUT OF POCKET, BUT WOULD BE REIMBURSED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.