NHTSA Complaint #11219181 — 2014 GMC TERRAIN

WHILE DRIVING ON THE HIGHWAY YESTERDAY IN HEAVY RAIN, MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. I WAS IN THE PASSING LANE, BESIDE A SEMI, AND SUDDENLY I HAD ALMOST ZERO VISIBILITY!!! I MANAGED TO GET TO THE SIDE OF THE ROAD AND STOPPED, BUT NOT WITHOUT ALMOST CAUSING A WRECK THAT WOULD HAVE INVOLVED SEVERAL VEHICLES. WHILE SITTING THERE WAITING FOR IT TO QUIT RAINING, I BEGAN TO RESEARCH WHAT THE ISSUE COULD BE. I WAS BEYOND UPSET TO FIND OUT THAT THIS EXACT ISSUE HAS ALREADY BEEN REPORTED TO YOUR AGENCY MORE THAN 20 TIMES! FURTHER, THESE DEFECTIVE WIPER ASSEMBLIES HAVE ALREADY BEEN RECALLED IN CANADA BECAUSE THEY POSE A SERIOUS SAFETY ISSUE!!! IT IS ABSOLUTELY RIDICULOUS AND NEGLIGENT TO NOT ISSUE A RECALL FOR THIS ISSUE TO BE CORRECTED. I DEMAND AN EXPLANATION AS TO WHY IT'S APPARENTLY GOING TO TAKE SOMEONE ACTUALLY GETTING KILLED BECAUSE OF THIS NONSENSE BEFORE ANY ACTION IS TAKEN!?!?!?!