NHTSA Complaint #11219089 — 2012 DODGE RAM 1500

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK, THE ENGINE MADE ABNORMAL NOISES, AND THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFTERS IN THE ENGINE CYLINDER NEEDED TO BE REPLACED. THE CONTACT CALLED VILLAGE MOTORS AT 330-674-2055 (LOCATED AT 784 WOOSTER RD, MILLERSBURG, OH 44654) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A FAKE PHONE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.