NHTSA Complaint #11218966 — 2015 CHRYSLER 200

VEHICLE SPEED CONTROL. I'VE REPORTED THIS BEFORE AND CHRYSLER INSISTS OUR VEHICLE DOES NOT HAVE THIS PROBLEM NOR IT IS INCLUDED IN THE RECALL. PROBLEM ALWAYS OCCURS WHILE SPEED CONTROL IS ON AND GOING DOWNHILL. THE RPM'S WILL INCREASE SIGNIFICANTLY IN AN APPARENT ATTEMPT TO SLOW DOWN THE VEHICLE BY SHIFTING DOWN TO WAY TOO LOW OF A GEAR. OFTEN RPM'S WILL RACE NEAR 5000+ AND THE SCARIEST PART IS WHEN YOU APPLY THE BRAKES THE SPEED CONTROL DOES NOT RELEASE. I HAVE BEEN THE ONE DRIVING WHEN THIS HAS HAPPENED ON HALF A DOZEN OR MORE TIMES. RECENTLY MY WIFE WAS DRIVING ALONE AND EXPERIENCED THIS PROBLEM AND DIDN'T KNOW WHAT TO DO WHEN SHE QUICKLY APPROACHED A SLOW MOVING VEHICLE AND THE SPEED CONTROL WOULD NOT RELEASE. SHE HAS BLADDER ISSUES AND PEE'D HER PANTS, LITERALLY. LUCKILY SHE HAS BEEN IN THE VEHICLE BEFORE WHEN THIS HAS HAPPENED AND SHE THOUGHT QUICKLY TO MOVE THE VEHICLE INTO NEUTRAL AND APPLIED THE BRAKE WHICH RELEASED THE CRUISE CONTROL AND ALLOWED HER TO GET HER COMPOSURE BACK. IT WAS A CLOSE AND SCARY CALL FOR HER. AGAIN, WE HAVE REPORTED THIS SEVERAL TIMES AND THERE IS A RECALL FOR THIS EXACT PROBLEM AND CHRYLSER SAYS OUR CAR DOES NOT HAVE THE PROBLEM AND IS NOT INCLUDED IN THE RECALL, WHICH IS A SIMPLE SOFTWARE UPGRADE WHICH THEY HAVE AND DOESN'T COST THEM MUCH FOR THE DEALERSHIP TO APPLY. THE LAST TIME THIS HAPPENED WAS JUST A FEW WEEKS AGO SATURDAY LATE AFTERNOON MAY 18, 2019.