NHTSA Complaint #11218873 — 2019 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11218873
Vehicle	2019 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2019
Date Filed	June 10, 2019
Mileage	475 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE BEEN DRIVING A NEW PACIFICA FOR OVER A WEEK NOW AND I KNOW THE ELECTRONIC START/STOP SYSTEM IS JUNK OVERALL. ON A FEW OCCASIONS, IT SEEMS THE ENGINE RE-ENGAGES WITH A SHUDDER AND HAS DELAYED US FROM GETTING ONTO A ROAD WHICH IS A SAFETY PROBLEM WITH TRAFFIC BEHIND ME OR GETTING INTO TRAFFIC FLOW. THIS FEATURE SHOULD HAVE AN ABILITY TO BE PERMANENTLY DISABLED BY THE OWNER IF UNWANTED INSTEAD OF HAVING TO PRESS A BUTTON EACH TIME THE CAR STARTS. WE PRESS THE BUTTON EVERY TIME, BUT THE FACT WE HAVE TO PRESS THIS EVERY TIME WE START THE PACIFICA IS IRRITATING. HONESTLY, THE ESS SYSTEM SEEMS TO BE FAULTY IN IMPLEMENTATION.

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