NHTSA Complaint #11218857 — 2017 BMW X3

TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE LURCHED/ ACCELERATED FORWARD. THE FAILURE OCCURRED SIX TIMES. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. IN ADDITION, THE TACHOMETER REVVED TO HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF AKRON (500 W EXCHANGE ST, AKRON, OH 44302, (330) 752-2224), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,200. *BF CONSUMER STATED 2ND INCIDENT OCCURED 1-31-19 AND 6-8-19 SAME AS DESCRIBED ABOVE- REPORTED TO BMW CORP IN NJ, NHTSA, AND BNW OF AKRON. ARRANGED FOR A LOANER. TOOK 2017 X3 ON 6/12 - RECEIVED REPORT OF NO PROBLEM IDENTIFIED (ATTACHED) ABOUT 15 OTHER SIMILAR COMPLAINTS REPORTED TO NHTSA FOR 2016, 17, 18 BMW X3. TOLD TO FOLLOWUP WITH DEALERSHIP. MY WIFE WAS A WITNESS TO THE 6-8-19 MAJOR INCIDENT AND WE BELIEVE THE VEHICLE HAS A PROBLEM THAT COULD NOT BE IDENTIFIED YET HAS THE POTENTIAL TO CAUSE A VERY SERIOUS IN LIFE OR DEATH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB