NHTSA Complaint #11218782 — 2016 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11218782
Vehicle	2016 CHEVROLET SONIC
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2018
Date Filed	June 9, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

MY CAR WAS BOUGHT IN OCT OF 2015. IT DID NOT COME WITH A REAR CAMERA BACK UP SYSTEM, HOWEVER THE CENTER DISPLAY (RADIO & CONTROLS PANEL) STARTED DISPLAYING AN ERROR MESSAGE ABOUT THIS BACK UP SYSTEM. AT THE SAME TIME THE PHONE & RADIO CONTROLS LOCATED ON THE STEERING WHEEL ALSO STOPPED WORKING. WHEN BLUE TOOTHING A PHONE (HAVE TRIED WITH MORE THAN ONE TYPE) IT OFTEN DISCONNECTS & WHEN IT DOES CONNECT, IT DOESN'T FULLY CONNECT. BOTH THE STEERING WHEEL CONTROL & BLUE TOOTH PROBLEMS STARTED AT THE TIME THE REAR BACK UP ERROR BEGAN SHOWING UP. THIS ERROR HAS BEEN DISPLAYING FOR MANY MONTHS & I NO LONGER HAVE A WARRANTY THAT WOULD COVER THIS EXPENSIVE REPAIR. THE DATE SELECTED IS AN ESTIMATION.

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