NHTSA Complaint #11683159 — 2016 CHEVROLET SONIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11683159
Vehicle 2016 CHEVROLET SONIC
Component STEERING
Date of Incident
Date Filed
Mileage 116,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2016 Chevrolet Sonic. The contact stated that the driver's side door was stuck, and extra force was needed to open the door. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact stated that the power locks functioned as designed. Additionally, the contact stated that the steering wheel would unlock from the normal position and almost fell into the driver’s lap. The contact stated that failure of the steering wheel was frequent and occurred while driving at various speeds. The failure with the door was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer where it was purchased. The dealer was unable to duplicate the failure, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 116,000.

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