NHTSA Complaint #11218599 — 2011 NISSAN MURANO

VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPLE ANALYSIS THEY HAVE DETERMINED THE WIRE HARNESS CAN'T BE REPAIRED AND THAT THE WARRANTY COMPANY IS DECLINING THIS ELECTRICAL REPLACEMENT. THE TOP HAS RANDOMLY GOTTEN STUCK NUMEROUS AND UNPREDICTABLE TIMES, WHETHER AT HOME, AT WORK, A PUBLIC PARKING LOT, AT THE GROCERY STORE, AT A STOP LIGHT, ETC., AND I CAN'T CONTINUE TO SAFELY DRIVE THE CAR WHEN IT MALFUNCTIONS. SO I'M NOT ABLE TO SAFELY AND CONFIDENTLY USE IT. HELP ME PLEASE.