NHTSA Complaint #11217721 — 2016 HONDA HR-V

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AAA ARRIVED AND ATTEMPTED TO DRIVE THE VEHICLE ONTO THE FLATBED OF THEIR TRUCK, BUT THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED TO CORAL SPRINGS HONDA (LOCATED AT 9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) WHERE THE CONTACT WAS INFORMED THAT THEY HAD TO REPLACE THE BATTERY, WHICH WAS CAUSING THE ELECTRICAL FAILURE. THE DEALER SCHEDULED ANOTHER APPOINTMENT FOR THE ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO CORAL SPRINGS HONDA WHERE A TEST DRIVE WAS PERFORMED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED WHILE DRIVING. THE CONTACT STATED THAT ONE OF THE SALESPERSON DROVE THE VEHICLE AND THE STEERING WHEEL SEIZED WHILE THE SALESPERSON WAS DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,700.