NHTSA Complaint #11217620 — 2012 HONDA ODYSSEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11217620
Vehicle	2012 HONDA ODYSSEY
Component	ELECTRICAL SYSTEM
Date of Incident	May 30, 2019
Date Filed	June 3, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS DRIVING/EXITING A PARKING GARAGE ONTO A STREET INTO TRAFFIC. SUDDENLY, THE PANEL LIGHTS AND AND CABIN LIGHTS STARTED FLASHING AND THE RADIO AND AC CUT OFF, AND IMMEDIATELY AFTER, THE CAR CUT OFF AND I COASTED, THROUGH CARS MOVING AT SPEED, TO THE SIDE OF THE ROAD. THE CAR WAS IN MOTION ON A CITY STREET. AT THE HONDA DEALERSHIP THEY TOOK A FEW DAYS TO CONTACT ME, THEN TOLD ME I NEED TO PAY $800 FOR A BATTERY CABLE BEFORE THEY DIAGNOSE ANY ISSUES WITH THE ALTERNATOR.

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