NHTSA Complaint #11217602 — 2017 FORD F-250 SD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11217602
Vehicle	2017 FORD F-250 SD
Component	STEERING
Date of Incident	May 22, 2019
Date Filed	June 3, 2019
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DEATH WOBBLE! IN OCTOBER OF 2018 WITH JUST 14,000 MILES MY TRUCK IT WENT INTO A HORRIBLE STEERING OSCILLATION AFTER HITTING A HIGHWAY IRREGULARITY AT 65 MPH. IT NEARLY RIPPED THE STEERING WHEEL OUT OF MY HANDS. I TOOK IT TO THE LOCAL TOLEDO FORD DEALER AND HE CONFIRMED THAT I HAD THE DREADED "DEATH WOBBLE". THEY REPLACED SOME FRONT END PARTS, ADJUSTED THE ALIGNMENT, AND REBALANCED THE TIRES PER FORD MOTOR COMPANY. 10 MILES DOWN THE ROAD IT HAPPENED AGAIN AND JUST AS VIOLENTLY. BACK FOR MORE PARTS AND SERVICE. THIS TIME I WAS TOLD THAT A NEW STEERING STABILIZER WAS INSTALLED. EVERYTHING WAS PEACHY UNTIL MAY 22, 2019 WITH 20,7000 MILES ON THE TRUCK WHEN IT HAPPENED AGAIN. THIS PROBLEM OCCURS WHILE DRIVING IN A STRAIGHT LINE OR IN A CURVE AT LEGAL FREEWAY SPEEDS. ROAD IRREGULARITIES SEEM TO START THE WOBBLE. IT WILL BE GOING BACK TO THE DEALER FOR A THIRD TIME TOMORROW JUNE 4, 2019.. THE DEALER HAS TRIED VERY HARD TO CORRECT THIS DEADLY ISSUE BUT I'M GUESSING THAT IT IS A DESIGN FLAW I'M AFRAID TO DRIVE THIS TRUCK!!! HELP!!! I KNOW THAT I'M NOT ALONE. HOW MANY OWNERS HAVE TO BE INJURED OR DIE BEFORE FORD IS COERCED TO STEP UP TO THE PLATE AND FIX THIS PROBLEM?

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