NHTSA Complaint #11217577 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11217577
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	May 15, 2019
Date Filed	June 3, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE CONTACT HEARD A LOUD NOISE FOR ABOUT A WEEK. THERE WAS AN INTERMITTENT INTERNAL ELECTRICAL FAILURE AND THE STEERING WHEEL SEIZED. ECKENROD FORD LINCOLN (5255 AL-157, CULLMAN, AL 35058, (800) 944-1389) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THE DEALER THAT TWO SENSORS AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURES WERE A KNOWN ISSUE. THE VEHICLE WAS TO BE REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF*JB

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