NHTSA Complaint #11217427 — 2017 GMC ACADIA

WE LEASED A 2017 GMC ACADIA BACK IN OCT. OF 2016. LAST WEEK MY WIFE WAS DRIVING HOME IN WET CONDITIONS DUE TO RAIN AND GOING AROUND 35 MILES PER HOUR WHERE SHE HYDROPLANED THE CAR. LUCKILY WHEN SHE HIT THE CURB, THE CAR CORRECTED ITSELF AND LUCKILY THERE WAS NOTHING MORE SERIOUS. WE TOOK THE CAR TO A LOCAL GARAGE TO INSPECT AND UPON REVIEW, HE STATED THAT ALL 4 TIRES HAVE DRY ROT AND SHOULD BE CHANGED IMMEDIATELY. HE ADVISED US TO GO BACK TO THE DEALERSHIP. WHEN I CALLED TO MAKE AN APPOINTMENT, THEY STATED THAT THE TIRES ARE WEAR AND TEAR AND ARE NOT COVERED HOWEVER I FEEL THESE ARE DEFECTIVE TIRES. WE HAVE 26K MILES ON THE CAR AND THIS OCT. WILL BE 3 YEARS SO WE ARE AVERAGING UNDER 10K A YEAR. I AM ATTACHING PICTURES SO YOU CAN SEE WHAT WE ARE SPEAKING OF AND ASK YOU TO ADVISE US AND OUR DEALERSHIP WHICH IS VAN BUREN BUICK GMC LOCATED IN NEW HYDE PARK, NY. I DO NOT FEEL SAFE DRIVING WITH THESE TIRES AND ASK THAT YOU STEP IN AND ASSIST US. I HAVE 2 YOUNG DAUGHTERS AND DO NOT WANT SOMETHING MORE HAPPEN UNTIL THIS IS ADDRESSED.