NHTSA Complaint #11217313 — 2014 TOYOTA PRIUS V
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11217313 |
| Vehicle | 2014 TOYOTA PRIUS V |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 210,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I HAVE 2014 PRIUS V AND THE CAR WAS WORKING FINE WITH NO PROBLEM AT ALL. I GOT A RECALL FROM TOYOTA THAT MY CAR NEEDS SOFTWARE UPDATE AS A REMEDY FOR MANUFACTURING PROBLEM. I TOOK MY PRIUS TO TOYOTA DEALER IN NEW YORK CITY TO PERFORM THE RECALL. THE RECALL WAS DONE AND THE CAR PROBLEMS STARTED. THE CAR WAS OVERHEATING NOW SO I TOOK IT TO A MECHANIC TO FIND WHY,THE MECHANIC SAID IT WAS THE WATER PUMP AND CHANGED IT BUT THE OVERHEATING WAS STILL THERE BUT WAS REDUCED. LATER,THE CAR WAS SHAKING BADLY AT 15-20 MPH SPEED. I TOOK IT TO THE MECHANIC TO CHECK WHAT'S THE PROBLEM,THE MECHANIC SHOCKED ME WITH THE NEWS THAT THE ENGINE NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE INSIDE BECAUSE OF OVERHEATING OF THE CAR. NOW I DO NOT KNOW WHAT TO DO BECAUSE I NEED A LOT OF MONEY FOR THE ENGINE REPLACEMENT. ALL MY CAR PROBLEMS HAVE STARTED AFTER THE RECALL DONE. THANK YOU
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