NHTSA Complaint #11217307 — 2005 GMC ENVOY

ABOUT 4 YEARS I NOTICED MY LOW BEAM HEADLIGHTS SOMETIMES WOULD NOT WORK AT NIGHT, FORCING ME TO DRIVE WITH MY HIGH BEAMS ON, BLINDING OTHER MOTORISTS. THIS WAS REPORTED TO THE DEALER'S SERVICE MANAGER AND HE SAID IT MAY COST $500 TO DETERMINE THE CAUSE. I COULD NOT AFFORD THIS EXPENDITURE. I TRY TO AVOID DRIVING AT NIGHT AND ONLY RECENTLY I HAD TO DRIVE AT NIGHT AND AGAIN MY LOW BEAMS WOULD NOT WORK, FORCING ME TO AGAIN DRIVE WITH MY HIGH BEAMS ON. MY FIANC DID A GOOGLE SEARCH AND LEARNED THIS IS A COMMON PROBLEM WITH THIS FUSE/RELAY. WE LEARNED WE COULD PULL OUT THE HIGH BEAM FUSE/RELAY WHICH IS IDENTICAL TO THE LOW BEAM AND SWITCH THEM. UPON DOING SO, THE LOW BEAMS ONCE AGAIN WORKED.