NHTSA Complaint #11217226 — 2015 KIA SOUL

2015 KIA SOUL USING ABOUT A QUART OF OIL EVERY 2000 MILES. SCHEDULED AN APPOINTMENT WITH LOCAL DEALERSHIP IN HAGERSTOWN, MD. PERSON ON THE PHONE SAID THEY WOULD PERFORM AN OIL CONSUMPTION TEST. TOOK IT TOO THE DEALER AND SERVICE ADVISOR CAME OUT AND SHOWED ME A SHEET WITH $1300 WORTH OF RECOMMENDED SERVICE WORK.I ASKED IF THEY CHANGED THE OIL AND HE SAID THEY WERE WAITING FOR KIA TO CALL THEM BACK. I ALSO EXPLAINED TO THE SERVICE REP THAT NHTSA HAD AN OPEN INVESTIGATION ON THE 2.0 LITER MOTOR AND HE ACTED LIKE HE KNEW NOTHING ABOUT IT. I SAID I DIDN'T WANT THE VEHICLE TO BLOW UP AND LEAVE ME STRANDED. THE CAR HAS ONLY 54000 MILES ON IT. I HOPE NHTSA MOVES QUICKLY ON THIS INVESTIGATION. I FEEL KIA IS DRAGGING ME AND OTHERS ALONG HOPING THEY WON'T HAVE TO DO A RECALL AS THEY DID WITH THE 1.6 AND 2.4 MOTORS. THERE IS NO WAY THE SERVICE ADVISOR DID NOT KNOW ABOUT THE ONGOING ISSUES WITH THESE MOTORS. I FIND IT HARD TO BELIEVE KIA HAS NOT SENT INTERNAL BULLETINS TO DEALERSHIPS REGARDING THIS ISSUE.