NHTSA Complaint #11217084 — 2017 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11217084
Vehicle	2017 CHEVROLET MALIBU
Component	SERVICE BRAKES
Date of Incident	June 1, 2018
Date Filed	May 31, 2019
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE TO 10 MPH OR LESS. ALSO, THE VEHICLE FAILED TO BRAKE AND ALMOST CAUSED SEVERAL CRASHES. VANDEVERE CHEVROLET (1490 VERNON ODOM BLVD, AKRON, OH 44320) REPLACED THE ACCELERATOR PEDAL TWICE IN SIX MONTHS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AFTER LEARNING THAT SHE CONTACTED THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 25,000.

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