NHTSA Complaint #11210650 — 2016 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11210650 |
| Vehicle | 2016 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,118 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
THE REAR CARGO DOOR OPENS AND CLOSES UNEXPECTEDLY SOMETIMES WHEN WALKING PAST OR LEANING IN TO REMOVE CARGO. SEVERAL TIMES, IT HAS STRUCK ME ON THE HEAD WHILE LEANING IN AND OFTEN STRIKES MY BACK WHEN LEANING IN. FIRST OF ALL ITS A SECURITY PROBLEM BECAUSE OF NOT NOTICING IT OPENING. ITS DEFINITELY A SAFETY PROBLEM BECAUSE OF THE INADVERTENT CLOSING. THE DEALER HAS BEEN UNABLE TO PROVIDE AN EFFECTIVE FIX. I HAVE REQUESTED DISABLING THE SYSTEM BUT WAS TOLD THEY ERE NOT ALLOWED TO DO THAT.
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