NHTSA Complaint #11210457 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11210457
Vehicle 2017 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 25,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

SINCE PURCHASING THE CAR TWO YEARS AGO, THE OIL LEVEL HAS INCREASED AND SMELLS OF GASOLINE, AND THE CABIN HAS ALSO ON OCCASION SMELLED OF GASOLINE. I COMPLAINED TO THE DEALERSHIP WITHIN THE FIRST WEEK OF OWNING THE CAR, TO NO AVAIL. I HAVE COMPLAINED EACH TIME I'VE BROUGHT IT IN FOR SERVICING, TO NO AVAIL. I COMPLAINED TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO SAID HE'D NEVER HEARD OF SUCH A PROBLEM, WHEN I HAD THE CAR SERVICED ON 5/14/19 (WHICH INCLUDED AN OIL CHANGE). A WEEK LATER I CHECKED THE OIL 'SURE ENOUGH, THE LEVEL HAS RISEN AND IT SMELLS OF GASOLINE. I HAVE GRAVE CONCERNS: FOR MY HEALTH AND SAFETY DUE TO THE OIL DILUTION PROBLEM. I PRIMARILY DRIVE SHORT DISTANCES, WHICH I UNDERSTAND INCREASES THE LIKELIHOOD OF OIL DILUTION IN THE 1.5 TURBO ENGINE.

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