NHTSA Complaint #11210380 — 2012 VOLKSWAGEN BEETLE UNKNOWN OR OTHER

Complaint Details

ODI Number	11210380
Vehicle	2012 VOLKSWAGEN BEETLE
Component	UNKNOWN OR OTHER
Date of Incident	May 28, 2019
Date Filed	May 28, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE TIMING TENSIONER BROKE CAUSING DAMAGE TO THE ENGINE. VOLKSWAGEN PAID FOR TIMING AND 60% OF ENGINE WORK. SHORTLY AFTER I NOTICED I NEEDED TO ADD OIL AND RIGHT AFTER AN OIL CHANGE THE OIL WOULD BE LOW. MEANWHILE THE OIL LIGHT NEVER CAME ON. NOW VOLKSWAGEN DEALERSHIP SAYS THE PVC IS BAD AND WHEN QUESTIONED ABOUT IT THEY CLAIM THEY NEVER TOUCHED THE PVC. I FIND THAT HARD TO BELIEVE SINCE THEY REPLACED THE UPPER PART OF MY ENGINE. THE ENGINE WAS FIXED DECEMBER OF 2018. I JUST TOOK IT TO THE DEALERSHIP TODAY. MAY 28, 2019.

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