NHTSA Complaint #11210372 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING UP A HILL AT 45 MPH, A CLICKING NOISE WAS HEARD AND THE ENGINE SUDDENLY STALLED. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED FROM THE ENGINE AND A PART FROM THE ENGINE CONNECTING ROD WAS FOUND ON THE GROUND. THE VEHICLE WAS EVENTUALLY TOWED TO ROYAL KIA(4333 EAST SPEEDWAY, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,000. *BF THE CONSUMER STATED VEHICLE WAS REPAIRED AT OWNERS EXPENSE. *TR