NHTSA Complaint #11210282 — 2013 FORD FIESTA

THE HEADLIGHTS QUIT WORKING. I WAS OUT SHOPPING AND FINISHED AT JUST ABOUT SUNSET. I WENT TO TURN THE HEADLIGHTS ON BUT NO LIGHTS BUT ALL THE RUNNING LIGHTS WERE ON. I TURNED THE SWITCH ON AND OFF REPEATEDLY STILL NO HEADLIGHTS; TRIED THE HIGH BEAMS, THEY WORKED. I DROVE HOME WITH THE HIGH BEAMS ON AND WAS CONSTANTLY FLASHED BY ON COMING TRAFFIC. THE NEXT MORNING I CHECKED THE FUSES THEN THE RELAYS FOR LOW BEAM. FOUND THE PROBLEM - RELAY R11 HAD A BADLY CORRODED PRONG WHICH BROKE OFF IN THE BOX ITSELF. I CAN NOT PULL THE CORRODED PRONG OUT - NOR CAN I DRIVE A NIGHT UNTIL THE ENTIRE UNIT IS REPLACED. MY WIFE IS ON HOSPICE AND THIS COULDN'T HAVE HAPPENED AT A WORST TIME. AFTER RESEARCHING ONLINE, IT SEEMS THAT MINE IS NOT AN ISOLATED PROBLEM AT ALL, BUT NONE THE LESS IS VERY DANGEROUS.