NHTSA Complaint #11210054 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11210054
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	May 25, 2019
Date Filed	May 26, 2019
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ON MAY 25, 2019, AS I WAS DRIVING ON A HIGHWAY AT ABOUT 40 MPH WITH TWO LITTLE CHILDREN IN THE CAR, MY CHRYSLER PACIFICA SUDDENLY STALLED AND THE ENGINE DIED. TWO ERROR MESSAGES CAME UP: ONE A PICTURE OF A BATTERY AND ONE A PICTURE OF A TURTLE. THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND IT WAS EXTREMELY DANGEROUS, ESPECIALLY IN RAINY CONDITIONS. I HAD TO WAIT FOR A TOW TRUCK IN RAIN AND IN DANGEROUS CONDITIONS TO GET IT TOWED TO THE DEALERSHIP. THE ENGINE WOULD NOT ENGAGE EVEN AFTER BEING JUMP STARTED.

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