NHTSA Complaint #11210015 — 2013 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11210015
Vehicle	2013 FORD FOCUS
Component	VISIBILITY/WIPER
Date of Incident	May 25, 2019
Date Filed	May 26, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN, FRONT WIPERS STOPPED WORKING CAUSING VISIBILITY ISSUES. REAR WIPERS CONTINUED TO WORK CORRECTLY. AFTER PARKING, WE TRIED THE WIPERS AGAIN, STILL WOULD NOT WORK. TRIED WIPERS AGAIN LATER IN DAY IN A GARAGE, THEY STILL WOULD NOT WORK. CHECKED FUSE, FUSE IS STILL GOOD. SWAPPED FUSE WITH ANOTHER KNOWN WORKING FUSE, BOTH FUSES WORKED BUT WIPERS STILL DID NOT WORK. LATER WIPERS STARTED WORKING WITHOUT PROMPT, AGAIN CAUSING VISIBILITY ISSUES AS IT WAS NOT RAINING, BUT WOULD NOT SLOW DOWN OR TURN OFF. SHUT CAR OFF, REMOVED KEY FROM IGNITION AND WIPERS CONTINUED TO RUN UNTIL FUSE WAS PULLED AGAIN.

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