NHTSA Complaint #11209983 — 2011 TOYOTA RAV4
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11209983 |
| Vehicle | 2011 TOYOTA RAV4 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 117,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
MY BATTERY HAS GONE DEAD 3 TIMES SINCE I BOUGHT THE CAR USED IN 2014. THE DEALER PUT IN A NEW BATTERY AT THE TIME I BOUGHT THE CAR. IN EACH CASE, I TOOK THE CAR BACK TO DEALER AND THE SERVICE DEPARTMENT SAID THE BATTERY "FAILED THE LOAD TEST". EACH TIME THEY REPLACED THE BATTERY FREE, SAYING IT WAS STILL UNDER 100% WARRANTY. MY CAR HAD 56,000 MILES WHEN I BOUGHT IT. IT NOW HAS 117,000. I TOOK THE CAR RECENTLY TO TWO INDEPENDENT TOYOTA MECHANICS WHO ALSO COULD FIND NOTHING ABOUT THE CAR WHICH WOULD CAUSE THE BATTERY FAILURE. THE CAR HAS NEVER FAILED TO START WHEN I TAKE IT OUT OF THE GARAGE. IT FAILS WHEN I HAVE PARKED SOMEPLACE AND NEED TO START IT AGAIN. I DRIVE THE CAR ALMOST EVERY DAY, SO THERE IS NO POSSIBILITY OF A DRAIN CAUSED BY THE CAR'S COMPUTER. THUS FAR THE BATTERY FAILURE HAS OCCURRED IN THE CITY WHERE I LIVE. WHEN THE BATTERY IS RECHARGED BY AAA AFTER I FAIL TO RESTART THE CAR, I AM ABLE TO TAKE THE CAR HOME AND TAKE IT TO THE DEALERSHIP THE NEXT DAY. I HAVE NO PROBLEM STARTING THE CAR FOR THIS TRIP. MY ONLY SOLUTION FOR THIS PROBLEM IS TO BUY A GB40 TO CHARGE THE NEXT TIME I HAVE A BATTERY FAILURE, WHICH WILL BE MY FOURTH FREE ONE!
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