NHTSA Complaint #11209939 — 2016 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11209939
Vehicle 2016 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 31,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

PURCHASE NEW AT DEALER, PROBLEM WITH FORWARD MOVEMENTS AFTER FULL STOP. TAKE TO DEALER AND WAS TOLD TO WAIT, TRANSMISSION WOULD LEARN. NO IMPROVEMENTS, TAKE TO DEALER AGAIN ,THEY REDO SOFTWARE AND ADVICE TO DRIVE MINIMUM 700 MILES. NO IMPROVEMENTS AFTER 3000 MILES. WENT BACK TO DEALER, DROVE WITH TRANSMISSION MECHANIC AND WAS TOLD THAT SOME RAM'S HAVE A PROBLEM AND THEY ARE WORKING ON NEW SOFTWARE.DECIDE TO WAIT FOR FIX. WITH ALMOST 31,000 MILES TAKE TO DEALER AGAIN. TRANSMISSION WAS CHECKED ( 9 DAYS AT DEALER SHOP ). FINAL RESULT, TRANSMISSION DOWN SHIFTING BETWEEN 2-1 THERE IS JERK FEELING ( NORMAL ). I DEMANDED THAT DEALER PUT ON WORKSHEET INVOICE THAT TRANSMISSION IS PUSHING TRUCK FORWARD AFTER FULL STOP ! DEALER DO NOT PUT THIS ON INVOICE. I HAVE A FORWARD MOVEMENT AFTER STOP ( LIKE SOMEBODY REAR ENDED ME , GET BUMPED TO ) AND NOT COMPLAINING ABOUT HARD DOWNSHIFTING. TIME TO TIME, THIS FORWARD MOVEMENT IS VERY "STRONG" AND IN RUSH HOURS DRIVING CLOSE TO OTHER CARS I CAN REALLY HIT CAR FRONT OF ME. AT EACH STOPPING, IS VERY UNPLEASANT FILLING. MUST APPLIED MORE PRESSURE AT BRAKES AT EACH TIME MAKING STOP. OWNED LOTS OF CARS IN MY LIFE AND NEVER HAVE ONE WHICH DID SIMILAR PROBLEMS EVEN AFTER HUNDREDS THOUSANDS MILES.

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