NHTSA Complaint #11209654 — 2006 MERCURY MILAN

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. ONE MONTH AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS), THE AIR BAG AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO KEITH HAWTHORNE FORD OF BELMONT (704-825-5186, LOCATED AT 617 N MAIN ST, BELMONT, NC 28012) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED AT THE OWNER'S EXPENSE. THE CONTACT STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. *BF *AS