NHTSA Complaint #11209619 — 2018 GMC ACADIA

1* PURCHASED MARCH 2018 (ACADIA DENALI) SINCE AUGUST 2018 IN MOTION WHEN I ACCELERATE IT SOUNDS LIKE A LOUD LAWNMOWER & CRACKLING SOUND IN REAR MUFFLER AREA. TOOK IT CHEVY PLACE IN GLENPOOL, OK. THEY COULDN'T FIND ANYTHING. 2* ON 2 OCCASSIONS, IN MOTION, THE CAR ACCELERATED WITH A LOUD NOISE & AS IF IT WERE GETTING POWER & NOT MOVING THEN JERKS & SPEEDS UP ABOUT 15MPH FASTER & I COULDN'T STOP IT. I KEPT SLAMMING ON MY BREAKS, BUT THE BREAK WOULD ONLY GO IN SO FAR. I WAS FRIGHTENED WITH MY 2 YOUNG BOYS IN CAR SCREAMING. IT'S LIKE RIDING A HORSE & IT TAKES OFF & YOU CAN'T CONTROL IT. 3* ON ABOUT 8 OR 9 OCCASSIONS STATIONARY I GET OUT OF MY CAR & IT MAKES A REALLY LOUD ANNOYING SOUND LIKE A MACHINE/ROBOT POWERING DOWN. MY KIDS ALWAYS SAY, IT'S GOING TO BLOW UP 4* THE MOST ANNOYING, FOR PAST MONTH...STATIONARY, EVERY SINGLE DAY & TIME I TURN MY IGNITION OFF. IT HAS LOUD BEEPING SOUND & CHECK REAR SEAT FLASHING ON SCREEN THEN SHIFT INTO PARK FLASHES. THIS OCCURS EVERY SINGLE TIME I TURN MY CAR OFF. SOMETIMES I HAVE TO JUST LET IT GO ON ALL DAY BECAUSE I CAN'T GET IT STOP. I TURN CAR ON & OFF SHIFT BACK & FORTH & IT STILL WILL NOT GO OFF. SOMETIMES IT DOES AFTER LONG PERIODS OF TIME. I DON'T HAVE TIME TO STRUGGLE WITH GETTING A CAR INTO PARK EVERY SINGLE TIME I TURN MY IGNITION OFF. I HAVE TO BEAT IT FORWARD HARD WITH MY HAND TO THE POINT MY WRIST IS BRUISED. NOW I HAVE TO USE MY FOOT TO KICK GEAR SHIFTER INTO PARK. I'M AFRAID T'S GOING TO ROLL OUT & OR DOWN AND HIT SOMETHING, SOMEONE OR EVEN ONE OF MY CHILDREN. WHICH WOULD NOT BE GOOD. I'VE SEEN SEVERAL OF SAME COMPLAINTS. THIS REALLY NEEDS TO BE INVESTIGATED & RECALLED ASAP. MY ELDERLY MOTHER HAD TO CALL MY BROTHER TO ANOTHER PART OF TOWN TO BEAT THE GEAR SHIFT INTO PARK. THIS CAR WAS BRAND NEW & I SHOULDN'T HAVE ANY OF THE ABOVE MENTIONED ISSUES. IT'S FRUSTRATING THINKING GMC WAS TOP OF THE LINE & IT'S NOT.