NHTSA Complaint #11209515 — 2013 AUDI Q7

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11209515
Vehicle	2013 AUDI Q7
Component	ENGINE
Date of Incident	April 24, 2015
Date Filed	May 23, 2019
Mileage	35,725 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS $12,000.

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