NHTSA Complaint #11209255 — 2008 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11209255
Vehicle 2008 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THERE IS A VERY WILDLY KNOWN ISSUE WITH THE PRIUS 2004-2009 BREAK ACCENTUATOR ASSEMBLY. TOYOTA CREATED AN EXTENDED WARRANTY FOR THE REPLACEMENT OF THIS PART BECAUSE THEY KNOW IT IS EXTREMELY FAULTY, THE WARRANTY HAS BEEN EXTENDED THREE TIMES SINCE THE ORIGINAL IN 2004. THE LAST EXPIRATION DATE THEY SET WAS GOOD UNTIL JULY OF 2018. HOWEVER, SINCE THEN, THERE ARE TONS OF CARS, INCLUDING MINE, WHERE THE ASSEMBLY HAS GONE BAD, MEANING THAT THE BRAKES WILL CONTINUE TO HAVE A SLOW LEAK AND CAN FAIL AT ANY POINT CAUSING PHYSICAL HARM AND POSSIBLE DEATH TO THE DRIVER. TOYOTA IS VERY VERY AWARE OF THIS ISSUE, HOWEVER REFUSE TO DO A RECALL ON THE PART.. SINCE THEIR THIRD TIME EXTENDING THE WARRANTY, I CAN NO LONGER GET MY REPLACED, WHICH IS A $2,700 FIX, THAT IS A COST THAT IS WORTH MORE THAN THE CARS THEMSELVES. A RECALL NEEDS TO BE DONE ON THIS PART, IT IS EXTREMELY UNSAFE SINCE DRIVERS CAN LOSE THE ABILITY TO BRAKE THEIR CARS CAUSING HARM TO THEM, THOSE TRAVELING IN THE CAR, AS WELL AS EVERYONE AROUND THEM. I AM EIGHT AND A HALF MONTHS PREGNANT, AND WILL BE DRIVING WITH A NEWBORN AND UNABLE TO GET THIS PART FIXED, SO I CAN NO LONGER DRIVE MY VEHICLE BECAUSE TOYOTA WILL NOT REPLACE THE PART.. IT NEEDS TO BE PUT UNDER A RECALL STATUS IMMEDIATELY.

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