NHTSA Complaint #11209245 — 2017 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11209245 |
| Vehicle | 2017 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
AS I WAS DRIVING ON THE HIGHWAY MY CAR ENGINE STARTED CUTTING OUT AND CHECK ENGINE LIGHT CAME ON. REPLACED SPARK PLUGS, FUEL FILTER AND COIL PACK. PROBLEM DID NOT RESOLVE. TOOK CAR TO CHAPMAN FORD IN SCOTTSDALE AZ. THEY FOUND THAT THE FUEL INJECTOR IN CYLINDER 2 HAD STUCK OPEN FLOODING THE CYLINDER WITH GASOLINE AND COMPROMISING LUBRICATION IN THAT CYLINDER. REPAIR REQUIRES REMOVING ENGINE AND REBUILDING IT. VEHICLE ONLY HAS 70,000 MILES ON IT OF WHICH 95% IS HIGHWAY MILES. IF I WOULDN'T HAVE KNOWN TO SWITCH IT TO SPORT MODE AND KEEP THE RPM UP UNTIL I COULD GET TO A SAFE LOCATION IT COULD HAVE STALLED ON THE HIGHWAY CAUSING A COLLISION. AFTER DOING RESEARCH ONLINE FOUND THAT THIS IS A COMMON PROBLEM WITH THE ECOBOOST 4 CYLINDER MOTOR AND SHOULD BE A RECALL ITEM. FORD REFUSING TO PAY FOR REPAIRS ON A CAR THAT'S JUST OVER 2 YEARS OLD. WITH PREVIOUS FORD VEHICLES I HAVE ALWAYS BEEN OFFERED AN EXTENDED WARRANTY BUT WAS NOT ON THIS VEHICLE.
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