NHTSA Complaint #11209238 — 2018 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 11209238
Vehicle 2018 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage 1,280 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

ON APRIL 24 19 MORNING [XXX](MY WIFE) DROVE UP MULTILEVEL PARKING LOT AT WORK 8100 JONES BRANCH DRIVE, SHE INITIALLY CHOSE A HEAD IN PARKING SPOT, THEN ATTEMPTED TO MOVE THE CAR FORWARD TO THE NEXT AISLE, SO THE CAR WOULD BE FACING FRONT WHEN SHE GOT OUT. THE CAR PICKED UP UNCONTROLLABLE AND EXTREMELY HIGH SPEED AND SHE FELT OUT OF CONTROL AND COULD NOT MOVE FOOT FROM ACCELERATOR TO BRAKE IN THE SPLIT SECOND, ALL SHE COULD DO WAS TO STEER SLIGHTLY TO HIT A POLE AT THAT NEXT SPOT, AND AVOID GOING ACROSS DRIVE LANE AND OVER THE BARRICADE TO A DROP. THE CAR SUFFERED SEVERE FRONT DAMAGE AND AIRBAGS OPENED, SHE HAD MINOR BRUISE. REPAIR ESTIMATES CAUSED INSURANCE COMPANY TO CALL IT A TOTAL LOSS. 1. TESLA CLAIMS TO BE REVIEWING ELECTRONIC DATA BUT HAS NOT RELEASED CONCLUSIONS SO FAR. 2. WHY SUCH HIGH SPEED WAS PICKED UP WHEN ALL SHE WANTED TO DO WAS CRAWL OVER TO THE NEXT SPOT DIRECTLY AHEAD (ABOUT 20 FEET) FROM THE PREVIOUS SPOT. 3. WHY VARIOUS ELECTRONIC SYSTEM, FRONT COLLISION WARNING, FRONT COLLISION AVOIDANCE, VIDEO SENSORS ABOUT OBSTRUCTIONS, AVOIDANCE BASED ACCELERATION CONTROL ETC, FAILED TO APPLY ANY SPEED REDUCTIONS. PHOTOS OF EVENT, ESTIMATE FROM INSURANCE ARE ENCLOSED. I REQUEST YOUR KIND ATTENTION, AND YOUR ANALYSIS AS TO THE SAFETY FAILURES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

Related Complaints for the 2018 TESLA MODEL 3

Other AIR BAGS Complaints

#11712788 Safety Restraint Warning appeared on a 50k miles Tesla Model 3. We are a used electric vehicle dealer in California...
#11701768 I have an active alert on the drive side safety restraint system. Alert code RCM_a021. I have noticed this appears to...
#11701071 I received a safety alert on my car screen: Front passenger safety restraint system issue. Service is required. The ...
#11700182 The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 30 MPH through an inter...
#11694658 Passenger restraint fault message randomly comes on.

Recent Complaints for the 2018 TESLA MODEL 3

#11718114 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient a...
#11716395 ELECTRICAL SYSTEM Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716395 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...
#11716455 STRUCTURE:BODY The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers w...
Check any vehicle history by VIN - Free vehicle history report