NHTSA Complaint #11209160 — 2018 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11209160
Vehicle 2018 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

CHANGES GEARS ON ITS OWN EXAMPLE-AFTER GETTING IN THE CAR PUTTING SEAT BELT ON, PUTTING FOOT ON BRAKE AND STARTING THE CAR, PUTTING CAR IN REVERSE,CHECKING MIRRORS USING THE BACKUP CAMERA I LOOK ONE MORE TIME. I WAS IN A BUSY PARKING LOT. LET MY FOOT OFF THE BRAKE WHEN IT WENT INTO PARK. AN OTHER TIME WAS AT THE BANK I PUT THE CAR IN REVERSE TO GET CLOSER TO THE WINDOW THEN TO GET CLOSER I PUT CAR IN DRIVE IT WENT BACK TO PARK. AN OTHER TIME I HAD PULLED OUT OF MY DRIVE WAY STOP TO PUT THE CAR IN DRIVE STARTED TO MOVE FORWARD WHEN IT WENT BACK TO PARK. EVERY TIME SOMETHING WENT WRONG IT GO BACK TO PARK. I WAS JUST SETTING IN THE CAR ONCE WITH MY FRIEND THAT I WAS SHOWING HER MY CAR WHEN THE PARK FLASHED IT ALSO HAPPEN TO ME WHEN I WAS LOOKING AT SOMETHING AT THE BANK WHEN THE PARK LIGHT FLASHED. THE DAY I TAKE THE CAR TO THE DEALER SERVICE TO TELL THEM I DIDN'T,WANT TO DRIVE THE CAR ANY MORE I WAS TALKING TO THE SALEPERSON THAT HELP SALE THE CAR TO ME, HE TOLD ME MOVE THE TO NEXT LANE SO THE SERVICE PEOPLE COULD LOOK AT IT AGAIN WHEN THE GEARSHIFT MOVE IN MY HAND.I HAVE TALKED TO THE DEALERSHIP MANY TIMES. ONE MANGER EVEN TOLD ME TO GO TO A DR.FOR HEAD BECAUSE THERE WAS NOTHING WRONG WITH MY CAR. FORD IS HAVING A LOT OF TROUBLE WITH THEIR CARS A LOT WITH THE GEARS SHIFT TOO. WHAT IF SOMETHING GO WRONG WHEN I AM GOING 60 TO 70 MILES DEATH! SHOW HER MY CAR WHEN THE PARK LIGHT FLASHED I REALLY AFRAID TO DRIVE THIS CAR. AS FOR THE DATE YOU ASK FOR BELOW. IT HAS HAPPEN TIME MANY TIMES SINCE DEC 2018 ALSO ON CITY STREETS, AT HOME AND IN PARKING LOT. ALSO IN MOTION

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