NHTSA Complaint #11208970 — 2008 FORD ESCAPE

THERE HAVE BEEN 3 INSTANCES IN THE PAST MONTH THAT WHEN TURNING LEFT THE POWER STEERING GOES OUT FOR A SECOND AND THE LIGHT AND BUZZER ON THE DASH GOES ON. I CALLED FORD AND THE RECALL 14V284000 WAS DONE IN 2014. THE PROBLEM SOUNDS LIKE THE SAME ISSUE BUT FORD IS SAYING IT WAS FIXED. IT DOES NOT HAPPEN VERY OFTEN BUT THE RESULTS CAN BE VERY DANGEROUS. THE ELECTRIC POWER STEERING (EPS) SYSTEM / TORQUE SENSOR IS NOT WORKING IS SOME INSTANCES. FORD IS NOT TAKING RESPONSIBILITY SINCE THEY COMPLETED THE RECALL FIX. BUT WHY WILL THIS ISSUE ONLY HAPPEN IS VERY RARE SITUATIONS AND ONLY HAPPEN FOR 1-2 SECONDS. THE VEHICLE IS ALWAYS IN MOTION AND WHILE SLOWING DOWN TO TURN TO THE LEFT THE STEERING GOES OUT. I HAVE CALLED FORD CUSTOMER SERVICE AND THEY ARE NOT TAKING ANY RESPONSIBILITY.