NHTSA Complaint #11208851 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11208851
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	May 20, 2019
Date Filed	May 20, 2019
Mileage	131,228 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING AT NORMAL SPEEDS AND WITH NO COLLISION, FRONT PASSENGER ACTIVE HEAD RESTRAINT ON 2013 DODGE DURANGO CITADEL SPONTANEOUSLY DEPLOYED. LUCKILY, PASSENGER SEAT WAS NOT IN USE AT THE TIME. HEAD RESTRAINT CANNOT BE RESET, BECAUSE PLASTIC HOLDING BRACKET IS NOW BROKEN.

Related Complaints for the 2013 DODGE DURANGO

Other SEATS Complaints

#11682426 — August 22, 2025 — Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken ...

#11679874 — August 11, 2025 — The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the pass...

#11657429 — April 29, 2025 — The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .

#11616433 — September 25, 2024 — What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger Acti...

#11611466 — August 28, 2024 — Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headr...

Recent Complaints for the 2013 DODGE DURANGO

#11706814 — ELECTRICAL SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11706814 — FUEL/PROPULSION SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11703095 — ELECTRICAL SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11703095 — FUEL/PROPULSION SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11700348 — ELECTRICAL SYSTEM — November 19, 2025 — The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...