NHTSA Complaint #11208627 — 2019 RAM 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11208627 |
| Vehicle | 2019 RAM 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,490 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
VEHICLE OCCASIONALLY STICKS IN PARK WHEN YOU PUT IT IN DRIVE. IT RELEASES WHEN THE RPMS RAISE ENOUGH TO OVERPOWER WHAT IS HANGING. THIS CAUSES THE VEHICLE TO LUNGE FORWARD ONCE WHATEVER IS HANGING IT IS OVERPOWERED BY THE INPUT RPM'S, THE NATURAL RESPONSE WHEN YOU PUT IT IN DRIVE IS TO HIT THE GAS. IF YOU ARE NOT EXPECTING THIS TO HAPPEN, YOU CAN IMAGINE THE POTENTIAL RESULT. AT LEAST ONE PERSON (MANY HAVE HAD THIS HAPPEN) HAS CLAIMED THAT IT OCCURRED IN HIS GARAGE WHILE HIS WIFE WAS CROSSING IN FRONT OF THE VEHICLE NEARLY PINNING HER BETWEEN THE VEHICLE AND THE GARAGE. PROBLEM HAPPENS UNDER RANDOM CIRCUMSTANCES WITH NO APPARENT PATTERN AND CANNOT BE MADE TO HAPPEN ON COMMAND, IN MANY CASES THE DEALERSHIP WILL NOT FIX ANYTHING BECAUSE THEY CANNOT GET THE PROBLEM TO OCCUR IN THEIR PRESENCE. I PERSONALLY VIDEO'D IT HAPPENING AND SHOWED TO TO THE SERVICE MANAGER. THEY HAD THE VEHICLE FOR ONE WEEK AND WERE UNABLE TO REPRODUCE THE PROBLEM. I PICKED THE VEHICLE UP AND THE PROBLEM OCCURRED 5 MINUTES LATER. I CALLED THE SERVICE MANAGER WHILE IT WAS HAPPENING AND HE CAME TO MY LOCATION AND WITNESSED THE ISSUE FIRST HAND. HE WILL ADVISE IN THE COMING DAYS AS TO THE PLAN FOR RESOLUTION. THE VIDEO CAN ME FOUND HERE: HTTPS://M.YOUTUBE.COM/WATCH?V=MWL4XFFHOKY
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