NHTSA Complaint #11208261 — 2017 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE, THE ENGINE SHUT OFF. AS THE CONTACT ATTEMPTED TO RELEASE THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE CITY OF MCKINNEY (972-569-9650, LOCATED AT 700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE NO FAILURES WERE FOUND WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT PROVIDED. *TR *AS CONSUMER STATED ELIMINATING THE STANDARD SPARE TIRE TO REDUCE WEIGHT IN THE VEHICLE HAS CAUSED A SAFETY ISSUE AS MOST TIRE PROBLEMS CANNOT SIMPLY BE FIXED ON THE SIDE OF THE ROAD WITH A PATCH KIT. AUTO ON/OFF SYSTEM. TIRE PATCH KIT PROVIDED WITH VEHICLE INSTEAD OF SPARE TIRE DURING EMERGENCIES/TIRE BLOW OUT/ FLAT, EXCEEDING DIFFICULT TO USE ESPECIALLY FOR A FAMILY VEHICLE. KIT ONLY WORKS WHEN DAMAGE TO TIRE IS IN A SPECIFIC PLACE AND ACCESSIBLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB