NHTSA Complaint #11208187 — 2018 CHEVROLET SILVERADO 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11208187
Vehicle	2018 CHEVROLET SILVERADO 2500
Component	POWER TRAIN
Date of Incident	May 7, 2019
Date Filed	May 17, 2019
Mileage	2,914 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A TEXT MESSAGE STATING THAT THERE WAS TRANSMISSION FAILURE. THE CONTACT STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY AND NOT EXCEED 35 MPH. ALSO, THE ENGINE RPMS REVVED AT A DANGEROUS LEVEL. OCEAN CITY CHEVROLET (2366 OCEAN HWY W, SHALLOTTE, NC 28459, (910) 364-9917) STATED THAT THE PART FOR THE REPAIR WOULD BE SHIPPED IN TWO DAYS; HOWEVER, THE CONTACT COULD STILL DRIVE THE VEHICLE SINCE THE FAILURE OCCURRED INTERMITTENTLY. THE PART THAT WAS REPLACED WAS A SENSOR TO THE TRANSMISSION TO AVOID THE SUDDEN DOWNSHIFTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,914.

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