NHTSA Complaint #11207863 — 2011 JEEP WRANGLER

AT THE TIME MY VEHICLE WAS RECALLED FOR SIDE MIRROR/BACK DEFROSTER RECALL, MY REAR WINDOW DEFROSTER WAS WORKING PROPERLY. WHEN THE RECALL REPAIR WORK WAS COMPLETED, THE REAR DEFROSTER DID NOT WORK SINCE. I HAVE TAKEN IT TO JEEP ON MORE THAN ONE OCCASION & THEY CANNOT FIX IT. I WAS TOLD I HAD TO REPLACE THE ENTIRE REAR WINDOW. THE PROBLEM IS A SAFETY ISSUE BECAUSE WHEN THE REAR WINDOW IS FOGGED UP, THERE IS ZERO VISIBILITY. THIS IS VERY DANGEROUS WHEN I AM DRIVING AND CANNOT SEE WHAT'S BEHIND ME! IT'S A COMMON ISSUE WITH JEEP VEHICLES AND IT WAS WORKING FINE BEFORE MY RECALL REPAIRS. A JEEP DEALERSHIP HAS TRIED SEVERAL TIMES TO FIX THE PROBLEM. THE SIDE MIRRORS WORKED BETTER BEFORE THE RECALL REPAIRS AS WELL.