NHTSA Complaint #11207856 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11207856
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2019
Date Filed	May 15, 2019
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON SATURDAY 5/11/2019 AROUND 12:45PM WHILE I WAS DRIVING ON THE HIGHWAY THE CAR SUDDENLY MADE A LOUD SOUND THEN THE CAR SHUT DOWN IN THE MIDDLE OF THE HIGHWAY LEAVING ME STUCK. THE CAR WOULD NOT GO INTO GEAR. THE CAR DISPLAY AN ERROR ON THE CENTER CONSOLE "UNABLE TO DRIVE, PLEASE PROCEED TO SAFETY" (SOMETHING LIKE THIS) I DID NOT TAKE A PHOTO SINCE I WAS CONCERNED ABOUT BEING REAR ENDED. I HAD TO CALL 911 TO STOP ALL TRAFFIC SO THE CAR COULD BE PUSHED OFF THE HIGHWAY. AS WE WERE ABOUT TO PUSH THE CAR IT STARTED WORKING AGAIN. I WILL BE TAKING THE CAR INTO TESLA SERVICE SO THEY CAN TRY TO DETERMINE WHY THIS OCCURRED. THIS COULD HAVE CAUSED A MAJOR ACCIDENT TO MYSELF AND OTHERS IF THIS HAPPENED DURING NON RUSH HOUR TRAFFIC.

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